Walter Rodriguez
Director of Support, service delivery leader, network engineer, cloud migration specialist, and founder of VoZ Quantum Solutions.
A hands-on technical leader
Walter Rodriguez has more than two decades deploying and supporting global networks for Fortune 500 companies and international carriers — building and leading NOC, field-engineering and service-delivery teams across the United States, Latin America, Europe and Asia.
Over his career he has delivered mission-critical VoIP, data, networking and cloud services for organizations including Citigroup, BellSouth, British Telecom and Williams Communications — from integrating hundreds of a global bank's retail branches into its core network, to running service assurance across nationwide SIP networks, to migrating enterprise infrastructure into the cloud. His background spans service delivery management, network operations, sales engineering, data center operations, carrier services and cloud migration.
At VoZ Quantum Solutions, Walter brings that enterprise-grade, international experience into AI automations, trading intelligence, CRM and call systems, secure networking, cloud services and the support that keeps it all running.
Core strengths
- Service delivery leadership — teams, KPIs, SLA performance, process documentation
- Global service assurance — NOC, field engineering & SLA management across four continents
- Network & VoIP engineering — SIP, NOC, Cisco, firewalls, SD-WAN, MPLS, fiber
- Cloud migration & operations — Microsoft 365, Azure, AWS, secure platform adoption
- Customer-focused troubleshooting — honest diagnostics and clear communication
Credentials
- Cisco Certified Network Associate (CCNA) · AWS Business Professional
- Fortinet NSE 2 Network Security Associate · 3CX Basic Certification
- Microsoft Azure Advanced Training — Datacenter Migration
- Lincoln Technical School — Computer & Information Sciences